BetMaster Cookie Policy

At BetMaster, we are committed to being transparent about how we use cookies and similar tracking technologies on our website at https://betmaster.co.uk. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices you have regarding their use. By continuing to browse our platform, you consent to our use of cookies in accordance with this policy. We encourage you to read this document carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — whether a desktop computer, tablet, or mobile phone — when you visit a website. Here at BetMaster, we use cookies to help our site function correctly, remember your preferences, and gather analytical data that helps us improve your experience. Cookies cannot run programmes or deliver viruses to your device; they are simply small data files that enable websites to recognise returning visitors and personalise their experience accordingly.

Alongside traditional cookies, we may also use related technologies such as web beacons, pixel tags, and local storage objects. These technologies work in a similar way to cookies and allow us to collect and store information about how you interact with our BetMaster casino platform.

Types of Cookies We Use

We use several categories of cookies on our platform. Below is a detailed breakdown of each type and its purpose:

Strictly Necessary Cookies

These cookies are essential for the BetMaster website to function and cannot be switched off. They are typically set in response to actions you make on our site — such as logging in via the BetMaster login page, setting your privacy preferences, or filling in forms. Without these cookies, services you have requested, such as accessing your account or processing transactions, cannot be provided.

• Session management and authentication for BetMaster casino login
• Security and fraud prevention measures required under our UK Gambling Commission licence (000-065699-R-339929-001)
• Load balancing to ensure the platform operates reliably
• Remembering items in your session such as game states or deposit preferences

Performance and Analytics Cookies

We use these cookies to understand how visitors interact with our BetMaster casino online platform. They help us measure which pages are visited most frequently and identify any issues users may encounter. All information collected is aggregated and therefore anonymous — it does not identify you personally.

• Tracking page views, session durations, and navigation paths
• Monitoring the performance of our BetMaster app and web platform
• Identifying errors or technical issues to improve site functionality
• Measuring the effectiveness of promotions such as BetMaster free spins and bonus offers

Functionality Cookies

Our BetMaster platform uses functionality cookies to remember choices you make and to provide enhanced, personalised features. These cookies enable us to remember your preferences so you do not have to re-enter them each time you visit.

• Storing your language and display preferences
• Remembering your preferred deposit method from options including Trustly, Visa/Mastercard debit cards, Apple Pay, Google Pay, Skrill, Neteller, and Paysafecard
• Saving game preferences and settings
• Recognising whether you are a returning user

Targeting and Marketing Cookies

We may use targeting cookies to deliver relevant promotional content to you, including information about our BetMaster bonus offers, cashback promotions, reload bonuses, and Pragmatic Play Drops & Wins tournaments. These cookies track your browsing activity across our website and may be used to show you personalised advertising.

• Displaying relevant BetMaster promo code offers and welcome bonuses
• Measuring the effectiveness of our advertising campaigns
• Limiting how frequently you see the same promotional message
• Building an understanding of your interests to personalise content

Third-Party Cookies

At BetMaster, we work with trusted third-party service providers who may also place cookies on your device when you visit our site. These third parties include analytics platforms, advertising networks, and game providers such as Pragmatic Play, Evolution Gaming, and Playtech. We do not control the cookies set by these third parties, and we recommend reviewing their individual cookie and privacy policies for further information.

Our BetMaster Casino platform integrates with payment processors and identity verification services that may use their own cookies as part of our compliance obligations under our UK Gambling Commission Gaming Service Licence.

How Long Do Cookies Last?

Cookies can be either session cookies or persistent cookies. Session cookies are temporary and are deleted from your device once you close your browser. Persistent cookies remain on your device for a set period of time, or until you delete them manually. Here at BetMaster, we use both types depending on the purpose of each cookie:

• Session cookies: Active only during your browsing session on our platform
• Persistent cookies: May remain on your device for periods ranging from 30 days to 2 years depending on function

Managing and Controlling Cookies

You have the right to accept or reject cookies at any time. Our BetMaster website provides a cookie consent tool that allows you to manage your preferences when you first visit our site and at any point thereafter. Please note that disabling certain cookies may affect the functionality of our platform, including your ability to log in, access games, or complete transactions.

In addition to our on-site controls, most web browsers allow you to manage cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Below are links to cookie management guides for common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

For information about managing cookies on mobile devices used with the BetMaster app on iOS or Android, please refer to your device's privacy settings.

Cookies and Responsible Gambling Compliance

We at BetMaster Casino operate under the strict requirements of the UK Gambling Commission licence, and some cookies are used specifically to support our responsible gambling obligations. These include tools that help us monitor player behaviour, enforce self-exclusion settings, and ensure that our services are only accessible to UK residents aged 18 and over. These functional cookies cannot be disabled without compromising our legal compliance.

Changes to This Cookie Policy

We reserve the right to update this Cookie Policy at any time. If we make material changes to the way we use cookies, we will notify you by posting a prominent notice on our website or, where appropriate, by contacting you directly. We encourage you to review this page periodically to stay informed about how we use cookies at BetMaster.

Contact Us

If you have any questions or concerns about our use of cookies or about data privacy at BetMaster, please do not hesitate to get in touch with us. Our support team is available 24/7 via live chat on our website, or you can reach us by email:

• General support: support@betmaster.co.uk
• Complaints: complaints@betmaster.co.uk

We are operated by BM Solutions GB Ltd, registered in Malta (reg. C 98650), and licensed by the UK Gambling Commission under Gaming Service Licence 000-065699-R-339929-001. Our registered address is The Edge Court, Office 2, Guze Duca Street, Ħal Qormi QRM 9088. We are fully committed to protecting your privacy and ensuring a safe, transparent experience on our platform.